Shipping Policy

Delivery – Fleurs Boutique

Welcome and thank you for choosing Fleurs Boutique. Each piece of jewelry we create is the result of years of dedication, artistry, and passion. From the first design sketch to the final polish, every step is carried out with care. To make your experience as enjoyable and seamless as possible, we offer free delivery on all orders, regardless of order size or destination.

Free Delivery

We understand how disappointing it can be to discover unexpected shipping fees at checkout. That’s why Fleurs Boutique offers free delivery on every order, with no minimum purchase required. The price you see at checkout is the final price — no hidden costs, no surprises.
We want you to simply enjoy the excitement of receiving your jewelry, beautifully packaged and delivered directly to your door.

Delivery Times

Each order is prepared with precision and care before being dispatched. Below you’ll find our estimated delivery schedule:

Order preparation: It typically takes 1–3 business days for our team to inspect, prepare, and package your jewelry safely.

Delivery time: Once shipped, your parcel will arrive within approximately 3–7 business days, depending on your location and local courier services.

External factors: Please note that, in rare cases, delays may occur due to customs procedures, weather disruptions, public holidays, or carrier-related issues.

When placing your order, an estimated delivery window will be displayed before you confirm your payment. You’ll also receive a confirmation email containing your order details and expected delivery timeframe.

Delivery Areas

Fleurs Boutique ships worldwide. However, please ensure that your shipping address is complete and accurate to avoid delays or delivery issues.
Incomplete or incorrect address details may result in non-delivery or the parcel being returned to us. If this occurs, we will contact you to arrange a reshipment, though additional shipping fees may apply in such cases.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a direct link to track your parcel.
You’ll be able to follow your order’s progress in real time, from our workshop to your doorstep.

If you do not receive a tracking email within a few days of your purchase, please check your spam or promotions folder — and if still missing, contact us at fleur@fleursboutique.com and we’ll gladly assist.

Delivery Information

We collaborate with reliable international carriers to ensure your jewelry arrives safely and promptly. Each package is carefully protected to prevent damage during transport.

In the unlikely event that there are issues with your delivery — such as delays, damaged parcels, or missing items — please reach out to us immediately at fleur@fleursboutique.com. Our customer care team will investigate the situation and find a swift and fair solution.

Customs and Duties

Please note that international orders may be subject to import duties, taxes, or customs fees determined by your country’s regulations.
These costs, if applicable, are the responsibility of the customer and are not included in the product or shipping price. Customs processing times may also slightly affect delivery estimates.

Packaging and Presentation

Every Fleurs Boutique piece is packaged in a signature jewelry box, designed to protect your item and reflect our commitment to elegance and quality. Each order includes a certificate of authenticity (where applicable) and is ready for gifting.

Thank You for Your Trust

We are honored that you’ve chosen Fleurs Boutique to be part of your story.
We hope your jewelry brings you as much joy as we experienced in crafting it.

If you have any questions about your order, delivery, or need assistance, please don’t hesitate to contact us at fleur@fleursboutique.com we are always here to help.